Find answers to frequently asked questions about shipping

We currently ship in the United-States, Canada, Australia, France, the UK and Germany.For shipping outside of these countries, please reach out to our support through our helpdesk.

Where do you ship?

Orders cleared for payment and received with standard shipping Monday through Friday between 9am to 4pm CT are in queue to ship same day or within the next business day. For expedited shipping, if entered Monday through Thursday by 4pm CT, orders

Orders cleared for payment and received with standard shipping Monday through Friday between 9am to 4pm ET are in queue to ship within 24-48 business hours. For expedited shipping, if entered Monday through Thursday by 4pm ET, orders will be in queue to process and ship same day.

When should I expect my order to ship?

Orders that are placed on our business days (Monday-Friday) before 5pm EST will be processed and shipped within 24-48 hours. If your order is placed over the weekend, then it will begin its 24-48 hour processing on the upcoming Monday.We currently

<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Orders that are placed on our business days (Monday-Friday) before 5pm EST will be processed and shipped within 24-48 hours. If your order is placed over the weekend, then it will begin its 24-48 hour processing on the upcoming Monday.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All of the shipping options are made available to the customer at checkout. Please be mindful of your hair appointment date and the speed in which you select for your shipping method. Please view teh delivery estimator icons on the product pages for an idea of when you will recieve your package.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We currently offer 4 shipping options: UPS Ground (1-5 Business Days), UPS 2nd Day Air (2 Business Days), UPS Next Day Air Saver (1 Business Day by 3pm), UPS Next Day Air (1 Business Day by 8am).</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(84, 84, 84); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(244, 244, 244); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We suggest to purchase your products so that it arrives to you at least 5 business days before your appointment to avoid any delays with the shipping couriers. After your order is shipped by us, we are no longer in control of your package, the shipping carrier UPS is. If you have questions about your delivery, feel free to call the UPS Customer Service Line ( +1 (800) 742-5877 ) for further assistance.</div>

How long does it take for my products to be shipped to me?

Dosso Beauty offers express shipping via UPS 2nd Day Air, UPS Next Day Air Saver &amp; UPS Next Day Air.&#xA0;We also offer UPS Worldwide Express Shipping.

Does Dosso Beauty offer express shipping?

<h3 id="how-can-i-track-my-package">How can I track my package?</h3>Once you have placed your order, we will send you a confirmation email to track the status of your order.After your order is shipped we will send you another email to confirm the link to track your order along with the tracking number where you can set up shipping and delivery notifications directly on UPS&apos;s website.Additionally, you can track the status of your order from your &quot;order history&quot; section on your account page on the website.<h3 id="what-if-im-not-home">What if I&apos;m not home?</h3>If you&apos;re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You can schedule your re-delivery date directly on the UPS website via the tracking link that you were sent via email when your order shipped.You may also have to go to your local post office to collect your package in case it cannot be delivered to you.<h3 id="will-i-pay-taxes-for-international-shipping">Will I pay taxes for international shipping?</h3>Deliveries in Europe will have to pay custom taxes.Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.For more information, please refer the to website of the delivery partner handling your delivery.

How can I track my package?

UPS and USPS rates are based upon the market price. Unfortunately, as they fluctuate and increase, our prices have to adjust accordingly in order to remain effective and profitable. To ensure that all of our orders are shipped in a timely manner

UPS rates are based upon the market price. Unfortunately, as they fluctuate and increase, our prices have to adjust accordingly in order to remain effective and profitable. To ensure that all of our orders are shipped in a timely manner, we&#x2019;ve procured a fulfillment center which is why there is a handling fee.

Why have shipping prices increased?

Deliveries in Europe will have to pay custom taxes.Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.For more information, please refer the to website of the delivery partner handling your delivery.

Will I pay taxes for international shipping?

Dosso Beauty

Questions about our shipping methods, policies and expected delivery time