Returns
Learn more about our return and exchange process, from creating a return to understanding the difference between a return and an exchange.
Returns Overview
We do accept returns for store credit in respect to the following conditions:. To ask for a return, please use our self-service return/exchange tool by clicking this link. Important:. Order Cancellations:. Exchanges:. We want you to feel confident an
Return & Exchange Process
How to Start a Return or Exchange. Eligibility RequirementsTo be eligible for a return or exchange:
What is the difference between a return or exchange?
A return occurs when you send back your unopened products by creating a return in the Dosso beauty Return Portal in exchange for store credit. We do not offer refunds back to your initial payment method per our Refund Policy. An exchange is when you
How much time do I have to create for a return/exchange?
We have a 30 Day Return Policy that begins on the day of your purchase. Within the 30 days you must have requested, shipped and delivered to the Dosso Beauty Warehouse in order for your return or exchange to be inspected and to receive your store cre