If I paid for express shipping and did not receive my order on time, will I be refunded?Updated 7 months ago
If your order was shipped out in a timely manner from our warehouse and is delayed via the shipping provide shipping; please reach out to the shipping provider for your refund as all packages are shipped with UPS and USPS shipping insurance by default. If you purchased additional shipping insurance with us, then we can process your refund for you and contact the shipping provider on your behalf. Please be aware that all shipping claims must be filed after 21 days after the expected delivery date.