Dosso Beauty

All returns and exchanges must be unopened. You can use the self-service exchange tool by clicking the link <a class="fr-green" href="https://www.dossobeauty.com/apps/redo/returns-portal">here</a>.Self service exchange and return tool:&#xA0;<a class="fr-green" href="https://www.dossobeauty.com/apps/redo/returns-portal" id="isPasted">https://www.dossobeauty.com/apps/redo/returns-portal</a>

All returns and exchanges must be unopened. You can use the self-service exchange tool by clicking the link here. Self service exchange and return tool: https://www.dossobeauty.com/apps/redo/returns-portal

Could I receive a refund or exchange if I ordered the wrong color?

Ordering

Dosso Beauty Braiding Hair Clinical Trial Reports (April 2025)

What is Dosso Beauty's braiding hair made of?

Is Dosso Beauty's hair free of toxic chemicals?

What is hypoallergenic braiding hair?

How do we know that Dosso Beauty's hair is really toxic free and hypoallergenic?

Is Dosso Beauty's Hair clinically tested?

If I purchase Dosso Beauty braiding hair, will I have to soak it to rinse off toxic chemicals

I had no clue that braiding hair was cancerous, how can I help to support the non-toxic braiding hair movement?

Hypoallergenic & Non-Toxic Braiding Hair

General

Returns

Cancellation Policy

Payment

Discounts & Free Shipping Policy

If I paid for express shipping and did not receive my order on time, will I be refunded?

Issues with my order on Amazon. Who should I direct my questions to?

How to track you orders?

Where do you ship?

When should I expect my order to ship?

How long does it take for my products to be shipped to me?

Does Dosso Beauty offer express shipping?

How can I track my package?

Why have shipping prices increased?

Will I pay taxes for international shipping?

Shipping

How many packs of hair should I order?

Do you sell grey or silver braiding hair?

How many bundles are in a pack?

Braiding Hair Purchasing Guides Guides

Which type of hair is hypoallergenic?

What are the toxic chemicals in Kanekalon Braiding Hair Called?

Is Dosso Beauty’s Marley Hair hypoallergenic?

Can Dosso Beauty Marley Hair be used for faux locs?

How many strands come in the crochet hair bundles?

What if my hair starts itching while Dosso Beauty Braiding Hair is installed?

My braid ends are unraveling, what do I do?

If the hair I want is out of stock. Could I be notified of the restock date?

How do I get ride of fly aways?

Hair Extensions

Why is my edge control turning white?

I have 4C hair, will the edge contol work on my hair?

Why are prices of the products higher on Amazon

Hair Products

Does Dosso Beauty have a hair salon?

What type of hair do you all style at the salon

Should I come with my hair washed?

Does the salon accept children appointments?

Do you all accept male clients?

How do I book an appointment at the Dosso Beauty Salon?

Salon

If I'm in Philly, can I come pick up products at The Dosso Beauty Salon/Store?

Do you have a physical store where I can purchase from?

Why aren't your products sold at my local beauty supply store?

Where is the Philadelphia Pick-up Location?

Pick-up locations store hours

How long do I have to pickup my order from the Philly store?

Same day Shipping or Next Day Air

In Person Pick-up/Delivery

Could I receive a refund or exchange if I ordered the wrong color?Updated 7 months ago