Dosso Beauty

Full customer support hours will resume on March 16, right after our rest week ends.

Full customer support hours will resume on March 16, right after our rest week ends.

When does full support resume?

Dosso Beauty Rest Week: March 7 – 13

Dosso Beauty Braiding Hair Clinical Trial Reports (April 2025)

What is Dosso Beauty's braiding hair made of?

Is Dosso Beauty's hair free of toxic chemicals?

I had no clue that braiding hair was cancerous, how can I help to support the non-toxic braiding hair movement?

What is hypoallergenic braiding hair?

If I purchase Dosso Beauty braiding hair, will I have to soak it to rinse off toxic chemicals

How do we know that Dosso Beauty's hair is really toxic free and hypoallergenic?

Learn More About Dosso Beauty's Non-Toxic and Hypoallergenic Braiding Hair

How many packs of hair should I order for knotless braids?

Braiding Hair Purchasing Guides

How many bundles are in a pack?

Is all of Dosso Beauty's hair extensions non-toxic and hypoallergenic?

What are the toxic chemicals in Kanekalon Braiding Hair Called?

What if my hair starts itching while Dosso Beauty Braiding Hair is installed?

My braid ends are unraveling, what do I do?

How do I get rid of fly aways?

I'm having a hard time braiding with The Dosso Beauty braiding hair, any suggestions?

How many packs of hair should I use on my child for their braids?

Do you sell grey or silver braiding hair?

Can Dosso Beauty Marley Hair be used for faux locs?

How often should I moisturize my scalp and hair whie my braids are installed?

Is Dosso Beauty’s Marley Hair hypoallergenic?

How long is the Marley Hair

How many strands come in the crochet hair bundles?

Does Dosso Beauty create custom blends?

Can I cut and seal the ends of the Marley hair?

If the hair I want is out of stock. Could I be notified of the restock date?

Can you swim with Dosso Beauty braids installed?

How long should I keep my braids in?

How should I revive my Body Wave Boho curls?

How To Select & Care For Dosso Beauty's Hair Extensions

Why is my edge control turning white?

I have 4C hair, will the edge control work on my hair?

Why are prices of the products higher on Amazon

Can I wash my braid with the Dosso Beauty Braid Shampoo? How frequently?

My braids and hair feels dry. What product should I use to add moisture?

Hair Products

Returns Overview

How do I create a return?

What is the difference between a return or exchange?

How much time do I have to create for a return/exchange?

Returns

Where do you ship?

When should I expect my order to ship?

How long does it take for my products to be shipped to me?

Does Dosso Beauty offer express shipping?

How can I track my package?

Why have shipping prices increased?

Will I pay taxes for international shipping?

Will I be refunded for any shipment delays or lost packages?

How can I file a claim for a package that never arrived or was lost?

Holiday Shipping Cutoff Dates 2025

Shipping

General Order Overview

Exchanges

Cancellation Policy

Payment

Discounts & Free Shipping Policy

Could I receive a refund or exchange if I ordered the wrong color?

If I paid for express shipping and did not receive my order on time, will I be refunded?

Issues with my order on Amazon. Who should I direct my questions to?

How do I track my order?

Ordering

If I'm in Philly, can I come pick up products at The Dosso Beauty Salon/Store?

Do you have a physical store where I can purchase from?

Why aren't your products sold at my local beauty supply store?

Where is the Philadelphia Pick-up Location?

Pick-up locations store hours

How long do I have to pickup my order from the Philly store?

In Person Pick-up/Delivery

Does Dosso Beauty have a hair salon?

How do I book an appointment at the Dosso Beauty Salon?

What type of hair do you all style at the salon

Should I come with my hair washed?

Does the salon accept children appointments?

Does the salon accept male clients?

Salon

How do I purchase wholesale with Dosso Beauty?

Wholesale Partnership Program

Why is customer support limited during this period?

Will support still be available?

What about urgent issues?

Can I submit requests or orders during this week?

When does full support resume?Updated 7 days ago